About us

PrimeStay builds software and services for short-term rental operators. We offer a subscription-based management platform used by owners, managers and agencies — and a fully managed property service for Belgrade property owners who prefer a done-for-you solution.

Our approach

We do not make unrealistic promises. We focus on discipline, clearly defined processes, quality control and continuous optimisation — both in software and in service.

Platform quality

  • Clean, fast and reliable web application
  • Multi-tenant architecture with data isolation
  • Role-based access (ADMIN, MANAGER, STAFF, OWNER)
  • Regular updates and new features

Service quality (managed service)

  • Detailed cleaning and preparation checklists
  • Fast and professional guest communication
  • Clearly defined house rules and expectations
  • Regular control of equipment and supplies

Who PrimeStay is for

PrimeStay serves two distinct customer segments — software users and managed service clients.

Platform subscribers

Owners, managers, and agencies who want to run their own STR operations using professional software.

Managed service clients

Belgrade property owners who want a fully hands-off experience — PrimeStay runs everything.

Agencies & teams

Multi-property operations that need multi-user access, role management, and owner-facing reporting.

Interested in the platform or managed service?

Explore pricing for the SaaS platform, or contact us to discuss a managed service arrangement for your property.